At Divine Glow, we aim to reach out to all Australian women by offering them easy access to Melao Organic and other associated products.

 

FAQ PAGE

What is the difference between natural beauty care and conventional beauty care?
Natural beauty care use the power of nature. Plant oils, fats and waxes, as well as extracts from flowers, herbs and fruits are processed into formulas that care for skin and hair and help boost their natural properties. In contrast to conventional beauty care, natural beauty care are created without irritating or damaging chemical ingredients that are suspected of harming our health. This is guaranteed via internationally valid standards, according to which natural beauty care products are certified. These standards also ensure that the manufacturer adopts resource-saving production processes, which take into account the optimum biodegradability of raw materials as well as environmentally friendly packaging and protection of animals.
How do I track my order?

Substances like parabens, mineral oils, aggressive surfactants, silicones, paraffins, PEGs and synthetic fragrances and color agents are artificially manufactured products produced in industrial processes. While some ingredients make the skin and hair appear firmer and smoother at first glance, they may prevent it from breathing and affect its capacity to regenerate in the long-term. Certain ingredients may also negatively impact the skin’s defensive properties and ability to regulate moisture balance.

  • Paraffins are petroleum distillates. They can form a film on the skin that has an effect on the skin’s ability to breathe.
  • Silicones, like paraffins, form a film on the skin and hair which can smother the surface. What’s more, silicones are not biologically degradable.
  • Parabens are petrochemical preservatives that cannot be used in certified natural cosmetics due to their potential health risk. 
  • The effects of synthetic fragrances and color agents have so far been the subject of little research. Due to the fact that they can cause allergies, they are strictly not used in natural cosmetics.
  • Polyethylene glycols (PEGs) are petrochemical, water-soluble molecular compounds that cannot be used in certified natural cosmetics due to their high risk potential.
What is the expiry of your products?
Please refer to the product packaging for expiry dates, which is displayed as an open container symbol near the barcode. Our sunscreen has an expiry date printed on the seal of each tube.
Is it safe to use your products during pregnancy?
We always recommend consulting a GP/health care professional when pregnant as everyone and every pregnancy journey is different, even with Certified Organic products. Our range is made with only organic and natural ingredients Certified by the OFC, accredited Toxic Free by Safe Cosmetics Australia and loved by many expectant and new mums. We recommend a 24hours patch test before application.
Is melao vegan?
100% VEGAN! No animal testing! Only the above package content, other products are not included.
Is melao vitamin C serum good for skin?
Vitamin C Jinghua has excellent natural protective power to help protect the skin from external environmental pollution, light pollution, and stress of the busy city. Effectively improves dullness, fine lines, pores and other skin problems. Makes skin surface less susceptible to damage and improves skin self-repair.
What is a waist trainer?
A Waist Trainer is an important gear (same with weights in gym) which can help you to create hourglass waistline, lose weight or just tone up your waist in a easier, faster and more effective way. Most importantly MagicFit waist trainers are safe to use. MagicFit Research and Development Department is constantly researching on new material and new technology to create most advanced waist trainer to help people lose weight, tone up stomach and also release back pain.
why use MagicFit waist trainers?
High Tech Fabric - Patented and scientifically proven to burn fat while you wearing it. Safe To Use - All MagicFit Waist Trainer Fabrics has been lab tested to be 100% safe to use to waist train. Weight Loss and Tone up - Waist Trainer can compress the stomach in order to suppress hunger and lose weight eventually due to less food consumption each meal. There are a lot of us spending a lot of time in Gym with little result. MagicFit Waist Trainer is a necessary gym gear to create the curve you always wanted easier and faster. MagicFit Waist Trainers can burn fat automatically by its special made material and because it is tight, it actually help you to feel less hungry and eat less without even noticing it by yourself. Loss weight became a easy task compare with life without MagicFit. Back Pain or Prevent Back Pain by Correct Posture - Scientifically proven Waist Trainers can correct posture, give more support to the back and increase the blood circulation in order to reduce to back pain. It is scientifically proven by our R&D Lab as well as after product launches so many positive feedback on relief back pain by using MagicFit Waist Trainers. Online Live Support and Call Center - Waist Training Specialist (At least 2 years in Waist Training Industry/Gym as a Trained Waist Training Specialist). No Extra charges, all MagicFit Customer just relax and enjoy the Waist Training support service we provided, get in touch with our waist training specialist and book your session to discuss your situation. Your waist training specialist will tailor a waist training plan just for you with the products you needed and approximate time frame for you to achieve this goal if you follow the waist training plan. Some may involve only weight loss plan by using waist trainers and then graduate into Waist Training to create the hourglass figure. Too Busy To Do Any Exercises? MagicFit has the quick and easy solution for you that you do not need to do exercises at all. MagicFit Waist Trainer with its speciality in hi-tech fabrics. For the very first time, change your diet is not a must to weight loss and waist training or body toning any more. It became a good bonus to ensure your result even faster if you can do some exercises or change to healthy diet.
Shipping / Postage

Shipping destinations:

  • We ship Australian Domestic at the moment. No international.

Shipping times:

  • Local orders take 2-6 business days to be delivered to you and we ship within 24 hours of purchase (excluding weekends / public holidays. next business day)
  • Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

  • Orders over $60 will have free Express shipping (1-2 business days).
  • Orders under $60 will still review Free Standard Australia post shipping
Returns and Refunds

Your 100% satisfaction is important for us. We offer a 14-days Return & Exchange Policy:

  • If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
  • Timing: we have a 14-days Return & Exchange Policy, since the day item was received.
  • To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
  • For returns, please email...........with the subject 'Returns' and include your order number, name and the reason for the return.
  • We will provide the you with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
  • Please note that customers are responsible for shipping costs of returned items.
  • When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
  • If the refund is approved, then it will be processed and refunded to the purchase method.
this are OUR BESTSELLERS

still have questions?

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat. dolor sit amet, consectetuer adi et iusto odio dignissim qui.

Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea comm odo consequat. Duis autem vel eum iriure dolor in hend rerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan